Concept mockup, placeholder content

National practice · Large commercial assets

Commercial Storm Restoration, From Claim to Completion

NCR is a specialized commercial restoration partner. We inspect, document, and substantiate wind and hail damage — then present those findings to the insurance carrier so large commercial properties can be properly indemnified and restored to pre-storm condition.

We work alongside your carrier and adjuster. Coverage decisions remain between you and your insurer.

HAAG Certified Inspectors
Licensed & Bonded
Certified Applicators
Nationwide Deployment

Storm response · National footprint

A national practice for large commercial assets. Sample data

When a weather event crosses state lines, owners and portfolio managers need one inspection standard — not a patchwork of local contractors. NCR deploys HAAG-certified inspectors and restoration crews to the markets we serve.

28Service markets
42MSquare feet inspected
1,150Commercial restorations
19State licensed footprint
DallasAtlantaDenverPhoenixHawaii

The work

A systematic path from inspection to restoration

The roofing system is the finished product. The service is the evaluation: a complete record of storm-related damage, assembled so a carrier can indemnify the property and we can restore it to pre-storm condition.

01

Inspect

Comprehensive roof inspections of large commercial assets — drone and infrared survey, core sampling, and on-roof assessment by HAAG-certified inspectors.

02

Document

A complete, defensible record: dated, geo-tagged photography, storm-event weather data, measured quantities, and a photo-backed scope of work.

03

Present Findings

We present the documentation package to the insurance carrier so the property can be properly indemnified. Coverage decisions remain between you and your insurer.

04

Restore

Once the scope is established, we restore the roof to pre-storm condition — and, where the claim allows, update and upgrade the asset.

What’s in the file

What’s in our documentation package

On large commercial claims, the quality of the record often determines whether the property is properly indemnified. Every package is built to the same standard.

  • Drone and infrared surveyOrthomosaic roof plans and thermal imaging to locate wet insulation and hidden anomalies.
  • Core samplesCut samples that confirm assembly, membrane condition, and moisture in the roof system.
  • Dated, geo-tagged photographsA photo-by-photo record tied to the roof plan, so every line of the estimate can be backed up.
  • Storm-event weather dataVerified hail and wind reports for the date of loss, aligned to the property location.
  • Itemized, photo-backed scopeMeasured quantities and a restoration scope that follows the documented conditions.
Glass commercial facade, placeholder photography
Sample data Regional Distribution Center Warehouse · 185,000 sq ft · May 2024 hail · 24 pages

Selected work

Case studies Sample data

Each study is written so a field representative can send the closest match after a first conversation — same property type, a comparable storm event, a finished roof.

Interior of a modern logistics warehouse, placeholder photography
WarehouseSample

Regional Distribution Center, Dallas–Fort Worth

May 2024 hail event 185,000 sq ft

“The documentation was thorough enough that our carrier could evaluate the claim with a complete photographic record.” Sample testimonial · Asset manager

Atrium of a commercial retail center, placeholder photography
Retail CenterSample

Open-Air Retail Center, Metro Atlanta

March 2023 wind event 92,000 sq ft

“One national team, one inspection standard, and a clear path from findings to a restored roof.” Sample testimonial · Property manager

Modern multifamily residential buildings, placeholder photography
MultifamilySample

Garden-Style Multifamily, Denver

June 2024 hail event 64,000 sq ft

“Residents stayed in place while the roofs were documented and restored to pre-storm condition.” Sample testimonial · Regional owner

Class A office towers in mist, placeholder photography
OfficeSample

Class A Office Campus, Phoenix

August 2023 monsoon wind 110,000 sq ft

“They understood both the construction and the insurance evaluation — and stayed in that lane.” Sample testimonial · Facilities director

Clientele

Who we serve

We work with the people responsible for large commercial assets — owners, managers, and institutional portfolios — who need a national inspection standard and a restoration partner at commercial scale.

Owners

Direct asset stewards who need a defensible record of storm damage and a restoration partner that can work at the scale of a single large roof or a campus.

Property Managers

Managers responsible for multiple buildings who need a consistent inspection standard, clear reporting, and one point of contact after a weather event.

REITs & Portfolios

Institutional owners who want one national practice for wind and hail documentation across markets — not a patchwork of local contractors.

Asset Managers

Teams evaluating capex and recoveries who need documentation that stands up in an insurance evaluation, and a clear path from finding to restored asset.

The practice

Leadership Sample profiles

Credibility in this work comes from people. The practice is led by operators with backgrounds in commercial roofing, forensic inspection, and insurance documentation — names and biographies below are placeholders for the mockup.

Margaret Ellison

Managing Principal

Guides the national practice and owner relationships. Placeholder biography for a principal with a background in commercial restoration.

David Park

Director of Inspection

Oversees HAAG-certified inspection standards, documentation quality, and how findings are presented to the carrier.

Priya Shah

Director of Restoration

Leads construction delivery once a scope is established — restoring roofs to pre-storm condition at commercial scale.

Field representatives

Meet your NCR representative

After a direct outreach conversation, each representative shares a short personal page — photo, direct line, and a way to book a call — so a property owner can put a name to a national organization.

Example page · ncr.example/jordan

Next step

Request a commercial roof inspection

Our field representatives will walk the roof, assemble the documentation, and present findings to your carrier — so the asset can be properly indemnified and restored. This form is a concept only; nothing is submitted.

Request an Inspection

Sample fields — not a live form.

Placeholder only. NCR does not act as a public adjuster.